In some cases, readers have reported not receiving an ARC on their kindle that they requested from Booksprout. If you find yourself in this position, here are some steps you can take.
Usually an ARC will appear instantly on your Kindle, but sometimes it can take a little bit of time to arrive if our servers or Amazon's servers are busy. If it's been more than 30 minutes you can proceed to one of the next options.
2. Forward the ARC files to your kindle manually
Every time you use Booksprout's send to kindle feature, we also send a duplicate email that contains the ARC files to your account's email address. Simply use your email's forwarding feature to forward that email to your @kindle.com email address and the files will load onto your kindle.
Note: This assumes that you're registered as an approved sender for your kindle. In most cases, you will be already.
3. Try again
Another option is to try sending it to your kindle again. Head back to the ARC on Booksprout and follow these instructions on how to download it again.