Manage Reviews and Feedback on a Review Campaign

To manage a Review Campaign and see your reviews and feedback, you'll need to visit your Review Campaigns page.

1. Find the Review Campaign you want to see reviews and feedback for.
2. Click the "Manage" button on the Review Campaign card.

Get information about your Review Campaign

The top part of the page is where you can find important information about your review campaign.

You will find the store links, the number of participants, the scheduled end date, the email alerts that have been sent out, etc.

View Review Campaign Participants

1. Make sure you are on the "Manage Review Campaign" page.
2. Click on the "Participants" tab below the Review Campaign information.
3. Scroll to view all the participants.
4. Click on a participant's name to see more information about them.
5. Back on the "Participants" tab, you can click on the green arrow next to their card to access manage options for that reviewer.

View Reviews and Feedback

1. Make sure you are on the "Manage Review Campaign" page.
2. Click on the "Reviews & Feedback" tab below the Review Campaign information.
3. Scroll to see the reviews and feedback.
4. Click on a participant's name to see more information about them.
5. Back on the "Reviews & Feedback" tab, you can click on the green arrow next to their review card to access manage options for that reviewer.

If someone has left you a new review or feedback, their review/feedback will have a "New" tag next to it. When a reader adds store links to where they left their reviews, their review will have a "New Activity" tag next to it.

Use the filters to see specific reviews and feedback. You can also search by username, email, and review text to find a specific review or feedback.