Do Booksprout services violate Amazon's Terms of Service regarding reviews?
We assure our users that we take TOS compliance very seriously and our service is fully compliant. Amazon's Terms of Service regarding customer reviews can be found in the Help section of your KDP Dashboard.
This is the text taken directly from the dashboard in April 2023.
Can I give free discounted copies of my books to readers?
"You may provide free or discounted copies of your books to readers, as long as you do not require a review in exchange or attempt to influence the review. Offering anything other than a free or discounted copy of the book, including gift cards, will invalidate a review, and the Amazon Community team will remove it. To learn more, see Community Guidelines."
Based on these guidelines, Booksprout does not violate any Amazon policies as we do not require or incentivize reviewers to leave positive reviews. We simply offer authors a platform to distribute ARCs and receive honest reviews in return. We encourage reviewers to leave honest and unbiased reviews. We also ask that they disclose in their review that they received a free copy in exchange for their honest feedback. If you have any further questions, please don't hesitate to reach out to us.