How to Contact the Booksprout Support Team

If you need assistance or have a question, Booksprout's support system is designed to provide quick and efficient help. Here's how you can reach out to us:

Access the Support System: Look for the support icon in the top toolbar of our website. Clicking on it will open a floating window, which is your gateway to contacting Booksprout.
Navigate to Ask a Question: At the top of the floating window, you'll notice two options: Answers and Ask. Click on Ask. This takes you to the section where you can submit a question.
Compose Your Message: In the Ask section, you can type out your question or describe the issue you're facing. Our system is also equipped to handle images, so feel free to attach images or screenshots that clarify your situation.
Send Your Message: Once you've composed your message and attached any necessary images, click on Send message. This will submit your query to our support team.
Response Time: We strive to respond to all queries within one to two business days. Our team works diligently to ensure that your experience with Booksprout is smooth, and we're here to help with any issues you might encounter.

If you're having trouble using our support system, you're welcome to reach out to us directly by email at [email protected].